Privacy Policy

Privacy Policy Overview

Policy overview

This Privacy Policy explains how Dossa Insurance handles personal data on dossapon.lol in connection with insurance selection services for retirees. It follows the data lifecycle from collection through use, disclosure, retention, and deletion, and it applies to information processed through the website and related contact channels.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Data We Collect

We may collect your name, email address, phone number if you provide it, inquiry message, and service preferences when you submit a form or otherwise contact us. We also process limited technical data such as server request metadata and browser or device information to keep the site functioning and secure.

The data we collect depends on the way you use the site and the information you choose to provide.
02

How We Collect Data

We receive personal data from contact forms and other direct communications, and we generate technical data through your interaction with the site. This includes information needed to deliver pages, respond to inquiries, and maintain security controls.

Some information comes directly from your submissions, while other information is created by the website during normal operation.
03

Cookies We Use

We use essential cookies to support site operation and security, and privacy preference cookies to remember your cookie choices. These cookies may be session-based or persistent depending on their function. We do not state that analytics or marketing cookies are active unless that changes and this notice is updated.

Only limited cookie categories are used, and no unconfirmed analytics or advertising cookies are described in this notice.
04

Cookie Controls

You can manage cookies through your browser settings, including blocking or deleting cookies where your browser allows it. Essential cookies support basic site operation, and privacy preference cookies help record your selected settings. If cookies are disabled, some features may not work as intended.

Cookie settings may be adjusted through browser controls, and preference cookies may be used to remember your choices.
01

How We Use Data

We use personal data to respond to inquiries, provide information about insurance selection services, manage website communications, maintain technical delivery, and protect the site against misuse or security incidents. We also use limited data to record cookie preferences and to keep our records accurate and organized.

Processing is limited to the purposes described below and is not used for unrelated objectives without notice.
02

Operational Sharing

We may share personal data with service providers that help operate the website, deliver technical functions, or manage communications. These recipients are limited to the information needed for their role and are expected to handle it under appropriate confidentiality and security obligations.

Any service provider receiving data is expected to use it only for the task assigned.
03

Legal and Compliance Disclosures

We may disclose personal data if required to comply with law, legal process, or a valid request from a public authority. We may also share information when necessary to protect our rights, investigate security issues, or support the administration of the website and related records.

Disclosure may occur when a lawful request or compliance obligation requires it.

Privacy rights lifecycle

How rights, requests, retention, and updates are handled

User Rights

Your Privacy Rights

Depending on your location and the circumstances of processing, you may be able to request access to your information, correction of inaccurate details, deletion where appropriate, or restriction of certain processing. You may also raise concerns about how your information is handled and ask for clarification about our practices.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To exercise a privacy right, submit a request through one of our service channels and provide enough information for us to verify your identity and locate the relevant records. We will review the request, determine whether any legal or operational limits apply, and respond within the time required by applicable law or as soon as reasonably practicable.

Requests are reviewed through a verification and response process before any action is taken.
Data Retention

Retention and Deletion

We retain personal data for as long as needed to respond to inquiries, maintain records connected to our services, meet security obligations, and satisfy legal or administrative requirements. When the relevant purpose ends, we delete the data or take steps to de-identify it unless a longer retention period is required by law or necessary to resolve a dispute.

Data is kept only while it serves the purpose for which it was collected or while a legal or operational need remains.
Policy Updates

Changes to This Policy

If we make material changes to this Privacy Policy, we will update the notice on the website and may provide additional notice where appropriate. The revised version applies from its effective date and should be reviewed periodically so you remain informed about current practices.

We review this notice when our practices change and may reflect updates by revising the posted version.

Contact for Privacy Matters

Email contact
office@dossapon.lol
Telephone contact
+853 6669 4434
Mailing address
68 Rua de Pequim, Sécias Macao
Privacy inquiries

Use the listed service channels for questions about this notice or the handling of your information.